What's happening with Samsung's phones? I had a S21U that worked perfect with the video focus and video taking. Now I'm stuck with a phone that can't get it's focus right or defocuses itself on the subject when I'm in the middle of taking a video.
This is frustrating and it's nonsensical for a phone to cost so much and be so useless at the same time. What did I pay for? AI integration that I use less than once every three months?
We're sorry you're facing this issue. You can actually use our Smart Tutor app on your device which would allow us to remotely access it to help with the troubleshooting. Please call our Samsung Customer Service hotline at 1800-726-7864 and let our experts know that you would like to use the Smart Tutor service.
