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Original topic:

Samsung S25 Ultra Video Recording Volume Drops During Loud Sounds – How to Fix?

(Topic created on: 03-02-2025 12:53 AM)
660 Views
hcm-1234
Beginner Level 2
Options
Galaxy S

Why does my Samsung S25 Ultra automatically lower the audio volume in my video recordings when loud sounds, like music drops at concerts occur? This causes the audio to remain soft throughout the video, with no sound being picked up after the initial dip. For example, when the singer lets the crowd sing, the video volume dips, and when she starts singing again, the audio stays soft and doesn’t recover. My previous S23 Ultra didn’t have this issue. Is there a way to disable this automatic volume adjustment?

4 REPLIES 4
SamsungNantakkumar
Moderator
Moderator
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Galaxy S

Hi hcm-1234, I am Nantakkumar, from Samsung.

We're truly sorry for the experience you're currently facing. However, we're unable to assist you through this platform and suggest you contact our Support team at 1800-7267864. Our experts will be able to advise accordingly.

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AlexDragneel
Active Level 2
Galaxy S

I have the same issue! I mean I'm grateful that the general sound quality is maintained on the video but it's sad and kinda annoying that it gets lowered with loud sounds since concert or festival recording get a little ruined. Have you found a fix for this by any chance?

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hcm-1234
Beginner Level 2
Galaxy S
Not yet. 😓
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mysticriminal
Beginner Level 2
Galaxy S

I just bought the S25 ultra (otherwise I had the S22), specifically so I could take it to a concert and have better quality photos/video. Samsung ruined ALL of my videos due to this volume issue. I had no idea this was even a thing, and expected a brand new phone to perform better than my S22. What a waste of $1300. I will be returning this piece of garbage, as I'm sure there is no fix.

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