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Original topic:

Sharing Spotify stories to Instagram Issue

(Topic created on: 04-02-2021 12:31 PM)
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E2674
Active Level 4
Options
Galaxy S
Hey Samsung community!

I just want to know if I am the only one experiencing this issue. I am using a Galaxy S20+ Exynos variant. It has been two weeks since I noticed this issue. Tuwing magsha-share ako ng story from Spotify to Instagram, hindi siya nangyayari. I mean, mag-oopen si IG, pero it will open the camera instead of the Spotify song. I have already uninstalled / reinstalled both apps, cleared caches as well. Even performed a cache wipe in the recovery. But still, same issue. Both apps are updated to the latest versions. Any insights? thoughts???
12 Comments
MartyParty
Active Level 6
Galaxy S
I encouter that as well so i only share it with my facebook stories.
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zylo
Beginner Level 2
Galaxy S
I was also having this issue post april 1 update but (I think) I figured it out. I am able to share spotify music to ig stories as long as the music is playing. Pause the music and the share option won't work. Try it and let me know if it fixes the issue on your device.
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E2674
Active Level 4
Galaxy S
unfortunately, it did not on my end. Been trying different troubleshooting steps, still having the same issue. Anw, thanks for the tip!
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TeamGalaxyRuss
Moderator
Moderator
Options
Galaxy S

Good day! Sorry for the inconvenience. You may call Samsung hotline, just dial #GALAXY (#425299)

tobbybm
Active Level 1
Galaxy S
I also have the same problem. I think this might be an issue with the newest update. It is so frustrating. Lol!
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E2674
Active Level 4
Galaxy S
Hi! Just updated my Instagram app through Play Store, it's now working fine. Try to check from your end again..
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tobbybm
Active Level 1
Galaxy S
Will do. Thanks!
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tobbybm
Active Level 1
Galaxy S
Thanks, it's now working ;)
bellator
Active Level 2
Galaxy S

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