Trade in

[Carbonized]

Hi everyone I just wanna ask if I can trade in my phone for s23 ultra in Cebu city area? And where? Preferably thru samsung website, if not in other shops. Thanks

[YhobS24ultra]

Samsung web site while still pre order

[Carbonized]

Does it support cebu city? 🥺

[YhobS24ultra]

I believe so

[jom5]

May nakasubok na po ba ng promo ni metrobank cc?

[YhobS24ultra]

For S22 they valuate at 15k

[Dugai]

I think during pre-order you will chose a shop and click for trade ins.

[Carbonized]

Tried so but it says trade in not available for the postal/zip code. Looking for an alternative

[TeamGalaxyRene]

Hello Carbonized,

Thanks for reaching out to us in order to find out whether your well-loved Samsung Galaxy phone can be traded in for the new Samsung Galaxy S12 Ultra.

We hope our dear Samsung members' replies were able to satisfy your query.

If not, then please contact us on our online Samsung Customer Care support channels below so we can provide prompt assistance.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

https://www.samsung.com/ph/support/contact/#onlinesupport 

Or our Samsung Customer Care direct hotline numbers below.

#GALAXY or #425299 [Mobile Phones & Tablets]

Available 24/7

1-800-10-7267864 [All Product, Toll Free, PLDT]

1-800-8-7267864 [All Product, Toll Free, Globe]

842 221 11 [All Product, Landline]

Daily (8:00am to 8:00pm)

Let us know if you've found a solution by tapping "Accept as Solution" on the answer you like!

Stay safe and have a nice day ahead! Thanks for contacting Samsung.