I am absolutely outraged by the persistent and unacceptable issue with Samsung’s devices. Once again, I am facing the same problem—this time on my S21+—where a bright green line has appeared on the display.
This exact issue previously happened with my S21, and now it has returned on a completely different device! How is it possible that Samsung continues to sell defective products without providing a proper resolution?
Last week, after my phone’s battery drained completely, I noticed a faint green line on the screen when I recharged it. Since then, it has worsened significantly, now resembling a laser alignment tool used in construction. This makes the phone difficult to use and is a complete failure on Samsung’s part.
It is widely known that this green line issue is a recurring defect in Samsung’s OLED screens, affecting numerous users worldwide. Despite countless complaints, Samsung has failed to acknowledge this as a manufacturing defect or offer a permanent fix. Instead, customers are left dealing with an issue that should never happen on a premium device.
I have been a loyal Samsung customer for years, but this experience has completely shattered my trust in the brand. If Samsung refuses to take responsibility and offer free screen replacements for affected users, I will have no choice but to abandon Samsung altogether and advise others to do the same.
I demand an immediate response outlining how I can claim a free repair or replacement for this manufacturing defect. If this is not addressed promptly, I will escalate this complaint further.
This morning, I was just sitting on the sofa talking to my wife. My Galaxy S22 Ultra was resting gently on my lap — no drops, no pressure, no sudden movement. I didn’t even touch it for a full minute.
Then out of nowhere… a thick green line appeared right down the screen.
I’ve taken great care of this phone since day one. It hasn’t been dropped or mishandled. Yet now, I’m being told I need to fork out $1,000 to replace the screen?
This is incredibly frustrating and honestly, really upsetting. For a flagship device that’s supposed to be “ultra” in quality and durability, this kind of screen failure is just unacceptable.
Samsung — please do better. Your loyal customers deserve more than this.
