What if Samsung S24 phones also will have green/pink line issues after warranty?

[VoiceOut]

Due to green line problem which I encountered after Samsung software updates in July 2024, since my phone S22+ although less than 2 years old (and thus no longer under warranty), I am in a way forced to buy a new replacement phone earlier than my intended timing (initially I thought of upgrade to Samsung S24+ in Jan 2025). Since S24+ price is about the similar price range as my S22+, and probably only safe for user to perform upgrades only during the 1 year warranty period, I am concerned of the possible high risk of the same problem again if I buy Samsung S24+ when getting a new replacement phone. Thus I think I better think twice to avoid such unpleasant experience again.

[Sam420User]

That's a good idea. I see most people with this issue are on the Note or S series not too much on the A series. I too have a galaxy A05s with no issues thus far thank god.

[VoiceOut]

I am not sure what type of processor was my S22+ using. But I heard from a staff from phone repair shop commented that it seems that the green or pink lines problem happened more on phones with curved screen in comparison to flat screen.

[Sam420User]

Untrue as my phone isn't the curved display. Seems to do more with heat issues that causes the battery and the screen cables to either spoil or come loose.

[VoiceOut]

Oh I see.

[Sam420User]

Update:
Samsung offered me a fix for an LCD replacement that'll have a 30 day warranty only on the LCD with a cost charge of the technician fee of $54.50. They mentioned that if the technician had found any other defects, those charges would be separate. My phone is in Pristine condition so it's okay. I took up the offer as of now.

[VoiceOut]

Glad that you managed to get the offer that would help you saves a higher portion of the high cost of screen replacement. But after the replacement I think it's better to avoid software updates in the near future or turn off the auto-updates.

[Sam420User]

After replacement I'll prolly sell it off as same as your situation I too didn't have a spare and bought the S23 FE as I too am going overseas. Haiz

[VoiceOut]

Hopefully Samsung will improve in their product & service quality after all these unpleasant experiences by the affected users.

[Sam420User]

My friend that's in dubai got a one for one exchange when he reported this issue for his S23 Ultra even though it was out of warranty. So I guess each country has a different type of service quality and way of handling. Samsung Singapore still always needs to charge in one way or another.

[VoiceOut]

So much difference in their approach on managing their customer service quality here...