Hi! Are there also experiencing problem with their unit where the Speaker is not working when unfolded (Main Screen)? The problem started week of Feb 2, where the audio for the main screen is not working (did diagnostics and software update already)... Fortunately the audio/speaker is still working when folded... I tried connecting it via blue tooth speaker, it works fine for both Folded and Unfolded..
Sent the unit to Samsung Service Center, the recommendation is replacement of LCD screen n the 2 batteries n 2 tapes totals to 41K.
We are sorry to hear about your experience with your Samsung Galaxy Z Fold 3 having issues with the speaker not working when unfolded, and we apologize for the inconvenience it caused you.
It's good to know that you were able to bring your unit to the Samsung Service Center with the recommendation to replace its LCD screen, two batteries, and two tapes with quotations.
Rest assured that once you decide to have it repaired by our competent Samsung engineers and technicians, it will be restored to work at optimum performance with a craftsmanship warranty, of course.
Feel free to contact us for any assistance and guidance that you may need via our online Samsung Customer Care support channels below.
