Button wifi & hotspot can not on

[ghani1986]

Last 17 oct 2023, I have update the software to one IU 5.1.1.. the software already done update... after the day.. my phone can not turn on button wifi & hotspot...

Could anyone help me on the problem.. 

Thanks 

[EdwinTan]

Try the Wi-Fi diagnostic in the Samsung Members app. Open Samsung Members and click Support at the bottom, then Phone Diagnostics and tap Wi-Fi.

[Hmeow]

Same goes here

[ghani1986]

What happens to your phone... same with my? ...
I have check to samsung... and they said ... maybe the WiFi sensor problem...

I already do a diagnostics for phone sensor.. and the result... ACTION REQUIRED... i not sure what... that mean...

[EdwinTan]

You may need to send your device to the nearest Samsung service centre for further troubleshooting.

[ghani1986]

Thanks for the advise...
However... already doing ... but the problem is same