cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Flip 4 broken hinge.

(Topic created on: 01-16-2023 09:14 AM)
442 Views
JG143
Active Level 1
Options
Galaxy Z
Nearly 4 month old flip 4, dropped by a foot high, broken hinge.
0 Likes
4 Comments
butete
Expert Level 5
Galaxy Z
best goto nearest authorized samsung service center have it sorted out
JG143
Active Level 1
Galaxy Z
I did. I was just curious if they will use mg samsung care plus or it just be repaired just using my existing warranty since its just 4 months ago since i bought it
0 Likes
TeamGalaxyRene
Moderator
Moderator
Options
Galaxy Z

Hello JG143,

Its good to know that your Samsung Galaxy Z Flip 4 are covered with Samsung Care+

For more details, you may contact us below.

Website: https://careplus.co
Hotline: +63 (2) 8-464-3434
Mon. - Fri. 8:00 - 19:00 and Sat. 10:00 - 15:00 

https://www.samsung.com/ph/offer/samsung-care-plus/ 

 

Make a claim or check your coverage.
For more information, go to samsung.com/support 

0 Likes
TeamGalaxyRene
Moderator
Moderator
Options
Galaxy Z

Hello JG143,

Sorry to hear that, about the broken hinge on your Samsung Galaxy Z Flip 4.

 

For immediate restorations, you may bring it to the nearest Samsung Authorized Service Center in your area. Rest assured that our Samsung Engineers/Technicians are competent to assess your device and offer solutions to restore it up to optimum performance.

https://www.samsung.com/ph/support/service-center/

 

For more assistance and guidance, you may contact us on our online Samsung Customer Care support channels below.

 

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

 
Or our Samsung direct hotline numbers below.
 
#GALAXY or #425299 [Mobile Phones & Tablets]
Available 24/7
 
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
842 221 11 [All Product, Landline]
Daily (8:00am to 8:00pm)