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Original topic:

FLIP 4 DEAD OR STUCK PIXELS?

(Topic created on: 10-04-2022 07:49 AM)
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Yzia
Active Level 1
Options
Galaxy Z
My flip 4 is 3 days old only, and I notice 4 white little dots on screen, it is visible when im having a video call, and i am bothered because when im not having vcall It wasn't visible but when i do, IT IS, do anyone of you have the same problem? 
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1 Solution


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Solution
maxq1
Active Level 7
Galaxy Z
Those look more like stuck pixels. Pa warranty mo na ASAP

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14 Comments
KillLaKill
Active Level 6
Galaxy Z
oh you're talking about those dots besides the camera?, if you are, then it was the promity sensor.
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Yzia
Active Level 1
Galaxy Z
Does it suppose to look like this? 4 little white dots. I am confused. 😔received_3371178386495702_334_1664918138.jpg
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KillLaKill
Active Level 6
Galaxy Z
since I saw something, was that white on the left side of time a burn or just a reflection? if it's just a reflection, it means that 4 dots could be a sensor that flip using when trying to check if the device is open or closed.

I don't know... wanna go to the experience store to look for it?
Yzia
Active Level 1
Galaxy Z
It wasn't a reflection because whenever im on a video call it does appear, and sometimes it doesn't 😔 i also have videos capturing that 4 white little dots on other device, and yes I'm bring my unit to the nearest samsung store to ask for it. Thank you for your insights
Obviou_sly
Active Level 9
Galaxy Z
+1. Bring it now to Samsung Service Center...
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Auxxiao
Active Level 1
Galaxy Z

Yeah it's dead pixel

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Solution
maxq1
Active Level 7
Galaxy Z
Those look more like stuck pixels. Pa warranty mo na ASAP
Yzia
Active Level 1
Galaxy Z
Yas 3 days old palang naman huhu samsung is causing me stress 😩 thanks
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Venzerous
Active Level 10
Galaxy Z
Try having a burn in test (red, blue, green screen)
If it's not visible during the test then it might be a sensor under the display since you've mentioned that it's only visible when you're on a vcall
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