Original topic:

FLIP6 INNER SCREEN BLACK OUT

(Topic created on: 11-23-2024 03:45 PM)
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Members_CiL9udH
Active Level 1
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Galaxy Z
Spoiler
POOR CUSTOMER SERVICE

Bad experience with Samsung product when I Flip 6 inner screen black out suddenly. Send to service center which ticketing system shown flip 6 selection option, mean a lot of Flip buyer phone really  encounter a massive problems.

The worst part is poor customer service, totally unreachable for their contact......

2 Comments
Mogay
Expert Level 5
Galaxy Z

this is the moment you can claim samsung care+, i mean you have it right?

you can replace the screen for free, some flip 4 users have the exact issue but they run out of samsung care+ period, so they need to pay full

so keep in mind, your flip 6 will run out of samsung care+ one day and this blackout might occur again after few years

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MOD_02
Moderator
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Galaxy Z

Dear Members_CiL9udH,

Greetings from Samsung Community!

Rest assured, we heard your enquiries.
This is moderator from Samsung Community.
We would love to assist you further, please check your private message.

Have a nice day ahead!

Warm Regards,
Samsung Community

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