Original topic:

Fold4 main screen

(Topic created on: 10-11-2024 02:01 PM)
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ijalsumaidi
Beginner Level 2
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Galaxy Z
Disappointing quality and service center experience.

I just bought my Fold4, after few hours, screen protector peeling in the middle of the main screen.
Complaint to Experience Store, they told me to go to Service Center, I could have 3x free screen protector replacement.
Went to SC, they cant proceed as I did not have the voucher for the free replacement.
Waste my time.

I end up went to accessories shop to replace it on my own for MYR99.
Unfortunately, the new protector also peeling but not as bad as the previous from Samsung.

This will be my last folding Galaxy phone.

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2 Comments
RomiAbdullah
Active Level 5
Galaxy Z
Don't buy Samsung phone. I already stop buying Samsung phones this year.
MOD_02
Moderator
Moderator
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Galaxy Z

Dear ijalsumaidi,

Greetings from Samsung Community!

Rest assured, we heard your enquiries.
This is moderator from Samsung Community.
We would love to assist you further, please check your private message.

Have a nice day ahead!

Warm Regards,
Samsung Community

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