I got my Fold3 on release in 2021. Super excited. And never had a problem until the last update:
1. The fold-out screen is now black. It still works underneath but unable to see anything. I have tried the usual troubleshooting (including factory reset) and nothing has worked.
2. Front camera is now not working and will close. I've cleared cache, forced stop and checked updates- nothing.
This could all be coincidence. I'm particularly careful with my phone. No damage or liquid damage visible (not even a scratch).
I should be under the 24 month warranty, but when I have checked, its coming up as not.
Is this a damage issue or could this be software?!
If situation already so bad then don't wait already
Bring your receipts and relevant documents u have when u buy your Fold 3 and go down to Samsung service center to let the friendly expert there help u with your situation...
Hope this helps...
Pls kindly click the 3 dots on the top right hand side of my comment and press "Accept Solution" if you feel that my solution is useful to you and this might potentially be a solution to help others too...
