Green vertical lines on my screen

[Micelle]

Hallo i havent been on this in a while but this has been going on with my galaxy flip for some time now. A few green lines started to show on my screen at first it was smthn not that bothersome because i can still **bleep** whats mostly on my screen but very recently there multiplying and it's becoming hard to figure our whats on my screen i fear that there will come a timw that my whole phone will just suddenly turn fully green or black. I tried looking up what this means on the internet and how to fix it but i cant find a straighforward reasoning. Can samsung fix this??

[butete]

1 st step

Members app as follows:
Step 1. Long press Samsung Members icon on Apps screen and tap Error reports.
Step 2. Tap OK on agreement popup to send system log data.
Step 3. Select Symptom category "Display".
Step 4. Describe the problem in details and SEND.

2nd step chat or call samsung support

3rd bring your device to the nearest samsung service center device needs to be checked and diagnosed

[Khaled75]

Bring it to a Samsung Service Center to have it checked.

[TeamGalaxyRene]

Hello Micelle,

We are sorry to hear about your experience with your Samsung Galaxy Z Flip having issues with the green vertical lines on screen. I feel and understand it, given that your beloved Samsung Galaxy phone having been part of your daily routine and whenever there's an unusual behavior,  you tend to be bothered.

Before you try out the below recommendations as to your solution, be sure to check if your device's software is updated with the latest version. Please check how to update your mobile device's software in the following order. 

Step 1. Go to Settings > Software update.

Step 2. Tap on Download and install. 

Step 3. Follow the on-screen instructions.

If that doesn't fix the problem, you may submit an error report through the Samsung Members app as follows:

Step 1. Long press Samsung Members icon on Apps screen and tap Error reports.

Step 2. Tap OK on agreement popup to send system log data.

Step 3. Select Symptom category "Display".

Step 4. Describe the problem in details and SEND.

How to submit an error report on Samsung Members app? | Samsung PH

If the issue persists, you may bring your device to the nearest Samsung Authorized Service Center in your area. Rest assured that your device will undergo an assessment to pinpoint the root cause of the issue. They may guide you and offer solutions to restore it.

https://www.samsung.com/ph/support/service-center/

or book an appointment with the Samsung Members app as follows:

Support > Book an appointment to set one.

Should you need further assistance and guidance, you may contact us via our online Samsung Customer Care support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

https://www.samsung.com/ph/support/contact/#onlinesupport  

Or our Samsung Customer Care direct hotline numbers below.

#GALAXY or #425299 [Mobile Phones & Tablets]

Available 24/7

1-800-10-7267864 [All Product, Toll Free, PLDT]

1-800-8-7267864 [All Product, Toll Free, Globe]

842 221 11 [All Product, Landline]

Daily (8:00am to 8:00pm)

Be sure to click "ACCEPT AS SOLUTION" when you find our answers helpful to you.

Stay safe and have a nice day ahead! Thanks for contacting Samsung.