Inner screen won't turn on after unfolding z fold 3

[Beefy314]

Anyone experience front screen not transferring to inner screen after unfolding?  After unfolding, front screen remains on and inner screen black 

[butete]

wipe cache partiton see if this helps

[vVDRockVv]

This worked for me thank you.

For anyone wondering how to do this, from powered off state, hold up volume and side key for 5 seconds, phone should boot to safe mode, use volume keys to navigate to clear cache partition, use side key to select.

[butete]

thats great to hear

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#butete
#s22ultra

[ReconFX]

Will this delete any data, like messages or pictures or major settings like background image or notification settings, alarms etc?

[Members_6ZilEKX]

Wiping Cache did NOT work for me. 
Anyone got any other fixes?

[PAULG12]

It worked I thank you alot man.

[butete]

glad it worked for you

If you find my comment as a solution to your question. Please click the triple dot and choose  "

✓ Accept as Solution"   as a sign. Thanks!

Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
#SamsungMakers
#butete
#s22ultra

[ScottishJP]

i just did this it then gave me the samsung logo on my inner screen but then didnt went back to being black 

[SamsungRightCare]

Hello Beefy314,

We appreciate you contacting us regarding your Samsung Galaxy Z Fold 3 screen transition issue.

Don't you worry, we are here to help, provide quick fixes, and offer solutions.

Following are some basic steps to troubleshoot. 

A) First, ensure that your device is up-to-date with the latest Software updates.

Settings > About Phone > Software Updates > Download and Install > Follow On-screen notifications.

B) Continue using on the Cover Screen

• Navigate to Settings.
• Select Display.
• Tap Continue apps on cover screen.
• Choose which apps you want to continue using on the cover screen when you close your phone.

C) Screen Layout & Zoom

Step 1. Launch your Settings > Display

Step 2. Tap on Screen layout and zoom

Step 3. Choose between Multi-view or Standard View

Step 4. Drag the bar from left to right to adjust the screen zoom.

To know more about your Samsung Galaxy Z Fold 3 Change the Screen Layout & Zoom, you may click the below link.

https://www.samsung.com/au/support/mobile-devices/change-screen-layout-and-zoom/ 

D) For more assistance, you may contact us on our online Samsung support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

https://www.samsung.com/ph/support/contact/#onlinesupport  

E) Or Contact our Samsung direct hotline numbers below.

#GALAXY or #425299 [Mobile Phones & Tablets]

Available 24/7

1-800-10-7267864 [All Product, Toll Free, PLDT]

1-800-8-7267864 [All Product, Toll Free, Globe]

84222111 [All Product, Landline]

Daily (8:00 AM to 8:00 PM)

F) If the problem persists, immediately bring your device to nearest Samsung Authorized Service Center.

https://www.samsung.com/ph/support/service-center/

Hope this content is helpful and your problem gets solved.