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Original topic:

Possible data recovery after factory reset?

(Topic created on: 03-03-2024 01:06 AM)
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Mikuzu
Active Level 1
Options
Galaxy Z
I am planning to sell my Z Fold 5, but I'm afraid because I think that after the phone has been reset, someone could use a software on PC and recover files from it. I'm wondering if this is still possible on the Z Fold 5. Thank you.
5 Comments
SonnyCalooy
Active Level 8
Galaxy Z
Before factory reset, you need back up information
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Mikuzu
Active Level 1
Galaxy Z
I don't need a backup. I just want to know if the buyer of the phone will be able to recover my files. I'm afraid this might happen.
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SonnyCalooy
Active Level 8
Galaxy Z
If sign in your samsung account recover information
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Galaxy Z
Once a phone was reset, it will turn back into factory settings and whatever data or settings you have will be gone forever. There's no way your data can be recovered so don't be paranoid.
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TeamGalaxyDD
Moderator
Moderator
Options
Galaxy Z

Hey Mikuzu,

Once you initiate a factory data reset, it is impossible to pull any of the files that were deleted in the process (unless if you have it backed up via your Samsung account.) The only way a new user of the phone would be able to get your files is if they had access to your Samsung account details and your password.

That said, you should be able to give the phone worry-free after you perform a factory data reset, as long as you don't log into any of your personal accounts after. 

Hope this helps :) 

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