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Original topic:

[Question] - How long po normally ang Samsung repair

(Topic created on: 10-06-2022 10:35 PM)
312 Views
laneyyyy
Active Level 1
Options
Galaxy Z
I brought my fold 3 for repair po sa service center. How long po normally and turn around time po ng pag repair based sa experience nyo po. Thank you po sa mga sasagot 
4 REPLIES 4
SamsungRightCare
Community Manager
Options
Galaxy Z

Hello laneyyyy,

We appreciate you contacting us to inquire about the duration of your Samsung Galaxy device's repair.

Depending on the severity of the issues, repairing your device typically takes two to three days. Additionally, the repair status can be monitored by clicking the link below.

https://www.samsung.com/ph/support/your-service/track-repair/  

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laneyyyy
Active Level 1
Galaxy Z
Would there be an instance that will take longer than 3 days. I left my fold 3 @samsung service center but they said they are still for checking after 3 days..
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SamsungRightCare
Community Manager
Options
Galaxy Z

Hello laneyyyy,

It could be because they are waiting for parts to arrive or because that your device is being monitored for quality for 24 hours after a repair.

butete
Expert Level 5
Galaxy Z
3-5 bussiness days