thekikocabrera
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08-02-2025 04:52 PM in
Galaxy Z
Have others encountered a similar issue?
Upon transitioning from a Z Fold6 to a Z Fold7, a comprehensive data backup to the Samsung temporary cloud was executed prior to the trade-in, which was confirmed as successful. During the Z Fold7 setup, a restoration of all data was performed, and a notification confirmed successful completion. While the majority of data was transferred from the Z Fold6 to the Z Fold7, files within the secure folder were not included. Troubleshooting steps, including a device reset and subsequent data restoration, were undertaken, yet the same issue persisted. The files remain absent from the secure folder. Does anyone have a solution to this problem?
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Mogay
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08-02-2025 09:46 PM in
Galaxy Zsamsung no longer offer secure folder backup data, so the only solution is put out every file from secure folder then transfer it thru SmartSwitch to your new phone then insert them into Secure Folder, do this every year if you do trade in
thekikocabrera
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08-02-2025 09:50 PM in
Galaxy Z
Are you serious?
