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Original topic:

Z flip 4 warranty recommendations

(Topic created on: 08-12-2023 01:29 AM)
887 Views
kimmyNoNaWaaa
Active Level 1
Options
Galaxy Z
Hi all,

I just want to get an opinion from the community regarding Z flip 4 issue/warranty. I bought the item in Hong Kong last November 2022 and it has an overseas warranty. However sometime this week, the upper screen of the flip phone is not responsive anymore and the middle screen is all black. I consulted it to Samsung service center in the Philippines and the cost of the fix is almost 400 dollars or 18000 pesos. They said that my overseas warranty is not applicable in the Philippines. The cost is too big that you can buy a new A series Samsung or almost 30% of the new z flip 5.

Is there a way to lessened the cost? Is it really worthy to repair the item and pay at that cost. I was thinking that I should just sell the item but I am not sure if someone will buy it.

Any recommendations would really help in making my decisions.


Thank you.


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9 Comments
butete
Expert Level 5
Galaxy Z
contact samsunghk regarding warranty claim andcin order to coordinate with samsungph
kimmyNoNaWaaa
Active Level 1
Galaxy Z
Never thought of it. I will check with them. Thank you
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butete
Expert Level 5
Galaxy Z
somebody did thru samsungsg to samsungph i believe they sent the part to samsungph and the owner only paid for the labor
kimmyNoNaWaaa
Active Level 1
Galaxy Z
Thanks for the insight. I hope it's the same thing in HK
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JLax
Active Level 3
Galaxy Z
trade in your device
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kimmyNoNaWaaa
Active Level 1
Galaxy Z
Are they accepting issue phones for trade in? This is a good option as well if I plan to buy a new one.
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JLax
Active Level 3
Galaxy Z
yes, kakatrade in ko lang ng z flip 3, same as yours cost of repair is 19k, kaya tnrade in ko nalang instead na ipagawa.
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ahki30
Active Level 4
Galaxy Z
Wow sobrang tambling naman ang repair price.
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JLax
Active Level 3
Galaxy Z
yes, magdadalawang isip ka talaga, kung ipapagawa mo pa ba or palitan nalang, another gastos.