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Original topic:

Z Fold 3 after update one ui5 all sound disappear when open big screen.

(Topic created on: 04-02-2023 01:44 PM)
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Barrio168
Active Level 1
Options
Galaxy Z

Z Fold 3 after update one ui5 all sound disappear when open big screen and sometimes outer screen too. No one help, just told me to send the phone to check and fix. Not my fault, Samsung should check their firmware and fix, or give a chance to downgrade the one ui back.  

4 REPLIES 4
JP19
Expert Level 4
Galaxy Z
Hi, can u check if u can hear sounds from both ur mic 1 and mic 2 through the diagnostic tests?

As my 2nd mic is not hearing any sound.Screenshot_20230401_155020_Samsung Members_1000018247_1680335420.jpg
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_keepèfaith_
Active Level 6
Galaxy Z
gg. my colleague kenna this issue 2 months back... need a replacement of the inner screen...
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JP19
Expert Level 4
Galaxy Z
I can confirm that these issues arise from One UI 5.1 update. Before this One UI 5.1, my mic didn't have the popping sound whenever I play a video or I open an app like Shopee.
MrAngry
Active Level 1
Galaxy Z
Need screen replacement for this issue. Happened to me on Nov2022 so not too sure if it's due to UI5.1
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