30 FPS CAPPED IN GAMES (LOW REFRESH RATE)

[Janix12]

Hi Yesterday I noticed that my s22 is kept at a low refresh rate while playing games. My phones refresh rate is set to 120 hz. I tried re starting my phone its just dont work.

[TeamGalaxyRene]

Hello Janix12,

Sorry to hear that and we apologize for the inconvenience it caused you.

Please submit an error report through Samsung Members app as follows:

Step 1. Long press Samsung Members icon on Apps screen and tap Error reports.

Step 2. Tap OK on agreement popup to send system log data.

Step 3. Select Symptom category "Display" & "Application".

Step 4. Describe each problem in details and SEND.

How to submit an error report on Samsung Members app? | Samsung PH

For more assistance, you may contact us on our online Samsung support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

https://www.samsung.com/ph/support/contact/#onlinesupport  

Or contact our Samsung direct hotline numbers below.

#GALAXY or #425299 [Mobile Phones & Tablets]

Available 24/7

1-800-10-7267864 [All Product, Toll Free, PLDT]

1-800-8-7267864 [All Product, Toll Free, Globe]

842 221 11 [All Product, Landline]

Daily (8:00am to 8:00pm)

[clayyyons]

yea exynos hahahaha this is why i dont like exynos lol

[Janix12]

My s22 is SD Gen1

[clayyyons]

lucky to you