cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Game booster error??

(Topic created on: 01-19-2023 07:51 AM)
378 Views
jokriss
Beginner Level 2
Options
Gaming Hub
I already updated it Galaxy Store but still has this inside settings

image


6 Comments
Obviou_sly
Active Level 9
Gaming Hub
Please retry, check internet then restart.
0 Likes
dorefrain
Active Level 7
Gaming Hub
Try using network data instead of wifi.
0 Likes
jokriss
Beginner Level 2
Gaming Hub
Still the same, maybe I'll just wait for the next update
0 Likes
pham_hni
Expert Level 1
Gaming Hub
Just manually install it.
0 Likes
jokriss
Beginner Level 2
Gaming Hub
I did but its not working
0 Likes
TeamGalaxyRene
Moderator
Moderator
Options
Gaming Hub

Hello jokriss,

Sorry to hear that, about your experience with your Samsung Galaxy phone having issues with Game Booster app not updating and we apologize for the inconvenience it caused you.

Before you try out the recommendations below, be sure to check if your device's software and related apps are updated to the latest version. To update your mobile device's software, follow these steps:
 
Step 1. Go to Settings > Software update.
 
Step 2. Tap on Download and install.
 
Step 3. Follow the on-screen instructions.
 
Step 4. Reset your device.
 
Network Reset
 
Step 1. Start with opening Settings app.
 
Step 2. Navigate to General management tab.
 
Step 3. Then select Reset and Reset network settings.
 
Step 4. Next, tap on Reset settings.
 
Step 5. After that, pick Reset option.
 
If that doesn't work, submit an error report through Samsung Members app as follows:

 

Step 1. Long press Samsung Members icon on Apps screen and tap Error reports.

Step 2. Tap OK on agreement popup to send system log data.

Step 3. Select Symptom category "Application".

Step 4. Describe the problem in details and SEND.

How to submit an error report on Samsung Members app? | Samsung PH

 

For more assistance and guidance, you may contact us on our online Samsung Customer Care support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

 
Or our Samsung Customer Care direct hotline numbers below.
 
#GALAXY or #425299 [Mobile Phones & Tablets]
Available 24/7
 
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
842 221 11 [All Product, Landline]
Daily (8:00am to 8:00pm)

 

Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

0 Likes