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Original topic:

Samsung a51 fps drop

(Topic created on: 09-12-2022 09:23 AM)
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clayyyons
Active Level 6
Options
Gaming Hub
Why when i play mlbb the fps cant even reach 60 fps and the performance test is 54 :(

1 Solution


Accepted Solutions
Solution
SamsungRightCare
Community Manager
Options
Gaming Hub

Hello clayyons,

Thank you for reaching out to us in order to know what's behind your Samsung Galaxy A51 phone fps drop from 60 to 54Hz during performance test and while playing Mobile Legends : Bang Bang.

Really understand what your going through having this unpleasant experience while playing one of the most popular games.

When it comes to the games you play on your device, a higher frame rate also means less screen tearing and more responsive controls. This is because when game graphics are processed at 60 frames per second, they will be smoother than images that are only rendered at 30 or 20 fps.

With our dearest Samsung members, am hoping they were able to satisfy your query.

But if not, may add possible reasons with solutions below.

A) Software Updates

Before we begin, ensure that your Samsung Galaxy A51 is up-to-date with the latest Software Updates. 

Settings > About Phone > Software Updates > Download > Install > Follow on-screen notifications.

B) Lagging due to Internet Connection

Call and check with your Internet Provider the status of the signal in your coverage area. 

C) Wi-Fi / Router Settings

Check and rectify your Wi-Fi & Router Settings, the distance of your mobile device should be within range of your Wi-Fi source/router.

D) Run Diagnostics through Samsung members app

https://www.samsung.com/ph/support/mobile-devices/how-to-use-diagnostics-in-the-samsung-members-app-... 

If the issue persists, you may contact our Samsung online support channels below.

https://www.samsung.com/ph/support/contact/#onlinesupport 

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

 

Hope this content helpful and issue gets solved.

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9 Comments
Khaled75
Expert Level 5
Gaming Hub
Try playing in low settings.
0 Likes
dagsss
Beginner Level 2
Gaming Hub
Same unit, same issue. Tried to clear cache, play in low graphics, checked the ping but still fps drop
0 Likes
Khaled75
Expert Level 5
Gaming Hub
Did you recently updated your phone?
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clayyyons
Active Level 6
Gaming Hub
Its smooth can play 60fps but every second frame drop
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Gaming Hub
try using a cooler pad this ensures good fps and low temp ensure performance
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twenty4
Active Level 5
Gaming Hub
di naman kasi pang gaming ang a51.
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Solution
SamsungRightCare
Community Manager
Options
Gaming Hub

Hello clayyons,

Thank you for reaching out to us in order to know what's behind your Samsung Galaxy A51 phone fps drop from 60 to 54Hz during performance test and while playing Mobile Legends : Bang Bang.

Really understand what your going through having this unpleasant experience while playing one of the most popular games.

When it comes to the games you play on your device, a higher frame rate also means less screen tearing and more responsive controls. This is because when game graphics are processed at 60 frames per second, they will be smoother than images that are only rendered at 30 or 20 fps.

With our dearest Samsung members, am hoping they were able to satisfy your query.

But if not, may add possible reasons with solutions below.

A) Software Updates

Before we begin, ensure that your Samsung Galaxy A51 is up-to-date with the latest Software Updates. 

Settings > About Phone > Software Updates > Download > Install > Follow on-screen notifications.

B) Lagging due to Internet Connection

Call and check with your Internet Provider the status of the signal in your coverage area. 

C) Wi-Fi / Router Settings

Check and rectify your Wi-Fi & Router Settings, the distance of your mobile device should be within range of your Wi-Fi source/router.

D) Run Diagnostics through Samsung members app

https://www.samsung.com/ph/support/mobile-devices/how-to-use-diagnostics-in-the-samsung-members-app-... 

If the issue persists, you may contact our Samsung online support channels below.

https://www.samsung.com/ph/support/contact/#onlinesupport 

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

 

Hope this content helpful and issue gets solved.

0 Likes
clayyyons
Active Level 6
Gaming Hub
Because of having so much bloatware apps and cpu usage is high
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clayyyons
Active Level 6
Gaming Hub
Can u tell me what system bloatware use more cpu?
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