We are sorry to hear about your recording experience with your Samsung Galaxy device having issues with refresh rate while trying to record your gameplay, and we apologized for the inconvenience it caused you.
I really understand what you are going through, wondering why the fps was capped at 60 fps which is below your expectations.
Before we begin, let us find what out frame rate really means.
Frame rate is the number of individual video frames that your camera captures, per second. Frame rates come in a few different standards expressed as per second, or fps.
Due to hardware design and video running frame rate per second, compatibility issues may arise due to display limitation, video camera fps, and other issues that may vary dependent on device model, etc. not to mention the internet connectivity issues experienced while recording it.
For example, a video that was shot at a much lower fps will eventually run slower if it is played on a display at a much higher fps.
With that, I hope I was able to clarify in regards to your query, and thanks for the feedback and suggestions provided here. This helps us improve our products, apps, and services towards enhancing the Samsung Galaxy experience for all.
If the problem persists, immediately bring your device to the nearest Samsung Authorized Service Center. Rest assured that our Samsung engineers and technicians are competent to assess your device, offer suggestions, and provide prompt solutions to restore it to optimum performance.
For more assistance and guidance, you may contact us via our online Samsung Customer Care support channels below.