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Original topic:

Why Game Booster is not doing its job?

(Topic created on: 09-08-2022 10:46 AM)
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reynel14
Active Level 4
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Gaming Hub
It's so frustrating to see some powerful processor which Samsung limits its processing power and speed, when playing online games using mobile data. Buggy gaming experience, limiting the mobile data connection. I dont like the Game Booster at all it limits the Gaming performance of the smartphone.
Hoping that samsung see my post.
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2 Comments
butete
Expert Level 5
Gaming Hub
so far mobile data is a hit & miss
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SamsungRightCare
Community Manager
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Gaming Hub

Thank you reynel14, for your comments and feedback, as we value them.

Supposedly, the Game Booster was designed to help optimize your phone for smoother, more responsive game play in the latest games with the touch of a button.

Well, in your case, its not doing its job properly, so we really understand your frustration and unpleasant experiences are coming from.

But don't worry; allow me to provide you with steps in order to find out what is causing it.

Before we begin, ensure that your device is up-to-date with the latest software updates.

1) Settings > About Phone > Software Updates > Download > Install > Follow on-screen notifications.

2) Opening the Game Launcher 

Open Game Launcher > tap Menu (the three horizontal lines) > Tap Game Booster to access the Game Booster settings > Then, tap Game optimization near the bottom of the screen.

From here, you can choose between your desired performance modes: Performance, Standard, or Battery saver.

3) Check/rectify your mobile network provider by calling the customer service in order to know the signal in your coverage area.

4) Check/rectify your Router/Wi-Fi settings and/or the range between your device and router.

5) Close all Apps running in the background while playing.

If the issue persists, you may call our Samsung online support channels below.

https://www.samsung.com/ph/support/contact/#onlinesupport 


https://samsung-livechat.sprinklr.com/seao/ph/index.html 

Hope this content is helpful and your problem gets solved.

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