Why is it not compatible?

[Justeng]

Guys, Can you help me on this? I update my Game Booster plus however the game plugins is not compatible on my Game Booster Plus. I already checked on software update and there is no update available.

[TeamGalaxyRene]

Hello Justeng,

Thanks for your inquiry, here.

While we do our best to release the latest software / patch updates for all applicable devices and services as soon as possible, release times may vary depending on device version and model or service version, country/region, and network-dependent.

We thank you for your patience.

For more assistance, you may contact us on our online Samsung support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

https://www.samsung.com/ph/support/contact/#onlinesupport  

Or contact our Samsung direct hotline numbers below.

#GALAXY or #425299 [Mobile Phones & Tablets]

Available 24/7

1-800-10-7267864 [All Product, Toll Free, PLDT]

1-800-8-7267864 [All Product, Toll Free, Globe]

842 221 11 [All Product, Landline]

Daily (8:00am to 8:00pm)