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Original topic:

Game is treated as a "Non Game" by Game Launcher

(Topic created on: 05-28-2021 03:15 AM)
Spectre01
Beginner Level 4
Options
Gaming
Some of my games are treated as "Non Game" and i can't use Game Tools on them. I tried restarting the phone, clearing cache and data of the Game Launcher app, uninstalling Game Launcher updates, but nothing works. How can i make the Game Launcher treat an app as a "Game"?
4 Comments
TeamGalaxyElle
Moderator
Moderator
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Gaming

Amazing day Spectre! I'm Jan, Samsung moderator. How was your latest Galaxy experience? have you managed to fix your Game Launcher issue? If not, please do call us at these numbers #GALAXY [#425299] or (02) 8-422-2177 [Standard Landline]. Our friendly technical team will be glad to assist you. Please do hit us back with an update if concern has been fixed. Thanks and have a great day! 

 

Spectre01
Beginner Level 4
Options
Gaming
Hello. Im still having problems with the Game Launcher. Im unable to call at the moment for personal reasons, but i'll call the given numbers when i get the chance. Thanks!
TeamGalaxyElle
Moderator
Moderator
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Gaming

You're welcome! 

Spectre01
Beginner Level 4
Options
Gaming
Update:

A Samsung rep is already assisting me on this one, but we haven't found a solution yet. Will try to update here once we resolved it.