Original topic:

Disney+ Hotstar app not found in Smart TV

(Topic created on: 06-01-2021 12:47 PM)
52369 Views
jjc288
Beginner Level 2
Options
Others

Does anyone in Malaysia have trouble finding the Disney+ Hotstar app on their Samsung Smart TV? The streaming service was released but I can't find it in Apps on my Smart TV. Any help is appreciated. Thank you! 

63 Comments
JeremyYap
Active Level 1
Others
What's going on still? So long no update from Samsung? Decided to change brands from here on out. Samsung is a waste of time in Malaysia.
0 Likes
Samsung_wlkV6GA
Beginner Level 3
Others

seems to have the worst possible app support and OS... If I had known earlier, I would have gone for a different brand.

0 Likes
Syazie
Beginner Level 2
Others
Just Buy A Chromecast Tv Instead 🥲
0 Likes
MieziMikaeel
Beginner Level 3
Others

Hi Samsung Admin….may i know when Samsung want to update Hotstar to all smart tv by Samsung?All time u are busy?

0 Likes
davidtyler
Beginner Level 2
Others
Yo I spent over rm10k for a samsung tv but it can't even support Disney+? Shame on you Samsung.
0 Likes
MajorBadut
Beginner Level 2
Others
Now I couldn't watch Disney hotstar on my Samsung TV. It was working fine last month.. No idea why hotstar is not available on Samsung. Even Disney hotstar support teams said they don't support Samsung now. SAMSUNG, PLEASE HELP
0 Likes
Malware2020
Beginner Level 2
Others

Malware2020_0-1634010371356.png

I guess for astro subscriber only can enjoy Disney+ Hotstar starting next year which the apps will be available on Ultra box, while Samsung not even bother to ensure it is available on the TV apps. it is totally frustrating coming from giant company like Samsung. I should avoid bought this brand in future.

0 Likes
lizamama
Beginner Level 2
Others

it seems that the app is available on SOME samsung 4K smart tvs. u have to check which models are able to support the app.  i unfortunately bought a tv without checking so i have to use the disney+ hotstar website to watch disney or wait for astro to include the app or on demand.  also, on samsung website it says that 2016 and newer TV models can support the app but that's a lie. my tv is 2021 4K smart tv and cannot download the app.

0 Likes
Erhaist
Beginner Level 2
Others

Please add Wetv and Disney Hotstar apps into your list asap. I really wanna watch my favorite series from both apps. Be good and improve your service to your customers okay.

0 Likes
aehknum
Beginner Level 2
Others

C'mon Samsung, its been 5+ months since the launch in Malaysia.. all these should be prepped before the launch.. 

Any updates @samsung?

 

0 Likes