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03-22-2023 12:39 AM in
Others
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03-22-2023 12:50 AM (Last edited 03-22-2023 12:54 AM ) in
OthersHello userJ4y,
Thanks for informing us about your experience buying a charger online that you suspect is a fake. If you bought this item through an online reseller, you may have options to report it as fake item through their apps or send a complain through their after sales service email address.
Also, you may report it to us via our online Samsung Customer Care support channels below, so we can take appropriate action, especially if you bought this fake item from a Samsung Experience Store.
Always we remind every one to use an authentic Samsung charging cable and plug in order to get the best Samsung Galaxy charging results and experience.
https://samsung-livechat.sprinklr.com/seao/ph/index.html
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03-22-2023 01:23 AM in
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03-22-2023 01:09 AM in
OthersHey userJ4y,
SFC is triggered at a minimum of 25W - especially on devices such as the A53. The reason for this is that even though the (authentic) 45W travel adapter is capable of charging at 45W, a phone's battery can only accept that much power for a short period of time (usually at the beginning.) Your device doesn't pull the full 45W from the adapter as it could damage the battery, leading to... well, not a fun time.
It could be that the fake charger you got actually has a 25W charger (instead of the advertised 45w on the box), and that's why your phone detected it as SFC.
Of course, we don't recommend that you keep using it! Only use Samsung-approved peripherals on your devices - especially your charger! You can pick one up here: 45W Travel Adapter black | Samsung Philippines
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03-22-2023 01:21 AM in
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03-22-2023 01:27 AM (Last edited 03-22-2023 01:27 AM ) in
Othersdoes any chargers with 25w charging triggers the SFC? or is it just exclusive for samsung chargers only?

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03-22-2023 01:29 AM in
OthersAs I said, SFC will trigger at a minimum of 25W of charging (assuming of course you have the settings allowing for SFC on.)
However, again, I do not recommend using non-Samsung chargers on your device. We don't want your phone suffering battery issues due to faulty adapters!
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03-22-2023 01:33 AM in
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03-22-2023 10:08 AM in
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03-22-2023 05:23 AM in
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