Fisheye Effect s23

[Vehuel]

Hi! How do you disable fish eye effect of selfies taken with s23? It distorts my selfie pictures! :( 

[TeamGalaxyRene]

Hello Vehuel,

Thanks for reaching out to us here in order to find about disabling the fisheye effect of selfies taken by your beloved Samsung Galaxy S23. I feel and understand why you are worried for a device that you've take care so much. If my device is facing similar experience, I will get worried too.

Before you try out the below recommendations as to your solution, be sure to check if your device's software and related apps (Camera) are updated with the latest version. Please check how to update your mobile device's software in the following order.

Step 1. Go to Settings > Software update.

Step 2. Tap on Download and install. 

Step 3. Follow the on-screen instructions.

The wide angle lenses on your phone's camera may cause some slight optical distortion around the edges of photos and videos. This is a normal side effect of a wide angle lens. Enabling Ultra wide shape correction can minimize this effect.

1. Open the Camera's settings.

Open the Camera app, and then tap the Settings icon. Next, tap Format and advanced options.

2. Enable or disable Ultra wide shape correction.

Tap the switch next to "Ultra wide shape correction" to turn this feature on or off.

If that doesn't solve the issue, you may submit an error report through the Samsung Members app as follows:

Step 1. Launch the Samsung Members app, and then tap the Support icon for more options.

Step 2. Scroll and select Error reports.

Step 3. Choose a category of your concern. Select "Camera".

Step 4. Choose the frequency of the issue you are experiencing. Enter issue details or attach a video or screenshot. Then press Send icons to complete the report.

https://www.samsung.com/ph/support/mobile-devices/how-to-submit-an-error-on-samsung-members/ 

And if the issue persists, you may bring your device to the nearest Samsung Authorized Service Center in your area. Rest assured that your device will undergo an assessment to pinpoint the root cause of the issue. Our team of Samsung engineers and technicians will guide you and offer solutions to restore it.

https://www.samsung.com/ph/support/service-center/

or book an appointment with the Samsung Members app as follows:

Support > Book an appointment to set one.

Should you need further assistance and guidance, you may contact us via our  Samsung Customer Care support channels below.

#GALAXY or #425299 [Mobile Phones & Tablets]

Available 24/7

1-800-10-7267864 [All Product, Toll Free, PLDT]

1-800-8-7267864 [All Product, Toll Free, Globe]

842 221 11 [All Product, Landline]

Daily (8:00am to 8:00pm)

Be sure to click "ACCEPT AS SOLUTION" when you find our answers helpful to you.

Stay safe and have a nice day ahead! Thanks for contacting Samsung.

[Vehuel]

Hi! Your comment is highly appreciated. I will contact Samsung Customer Care support since the ultrawide shape correction is not available on my phone? My software is recently updated as well. Thank you!