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Original topic:

Help me w Secured Folder

(Topic created on: 09-01-2025 07:02 PM)
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Yuzir
Active Level 1
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I forgot my password and there no button of "Forgot Password" in the app. Have anyone know how to solve this ?

I have try may time, but the one that pop up is "try again 30 minutes later" and so on. But no "Forgot Password" button.

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this settings will appear prior to secure folder setupZyGr3TMBRf.jpg

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12 REPLIES 12
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unless u enabled the "reset with samsung account" before u setup the secure folder, you hv no other options. uninstalling it will reset all data contained.
Yuzir
Active Level 1
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brooo..okee i dont remember doing it or know that need to do it first. May I know how to enable the "reset w samsung account" ?
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this settings will appear prior to secure folder setupZyGr3TMBRf.jpg
Yuzir
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okeee i dont remember this thing pop up or i mislook it 😭
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feel free to Accept Solution (3 dots on top right of my comment). this will mark the post as Solved and benefit other users.
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Yuzir
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so the only options is..uninstall and install it back ?
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yes, most users have learnt it the hard way
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Yuzir
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okeee..i dont know how to feel now hahaha
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Note3wj
Active Level 3
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I thought the secured folder is using the same pin passw as we use to unlock the screen? Right?