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Original topic:

how to fix my screen

(Topic created on: 01-10-2023 09:13 PM)
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sahirlad
Beginner Level 2
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My phone have broken screen and my screen turn to green and after that my screen have now pink color
I'm using SAMSUNG A21s
can you please help to fix my phone
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7 Comments
TeamGalaxyRene
Moderator
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Hello sahirlad,

Sorry to hear that, about your experience with your Samsung Galaxy A21s having issues with the screen and we apologize for the inconvenience it caused you.

We highly recommend that you bring it in the nearest Samsung Authorized Service Center in your area. Rest assured that our Samsung Engineers/Technicians are competent to assess your device and offer solutions to restore it up to optimum performance.

https://www.samsung.com/ph/support/service-center/

 

For more assistance, you may contact us on our online Samsung support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

 
Or contact our Samsung direct hotline numbers below.
 
#GALAXY or #425299 [Mobile Phones & Tablets]
Available 24/7
 
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
842 221 11 [All Product, Landline]
Daily (8:00am to 8:00pm)

 

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The only way to have it fix safely is to bring it to the nearest Samsung Service Center. They need to check and assess it.
sahirlad
Beginner Level 2
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is it free?
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They have to check if it under your warranty,so bring your receipt as proof of purchase.
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butete
Expert Level 5
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if under warranty you are covered
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sahirlad
Beginner Level 2
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but my warranty is expired because it's only 1year and the phone is almost 2 years
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butete
Expert Level 5
Others
consult nearest samsung service center for the qoute