At Samsung, our number one priority is offering the best and most secure mobile experience to our users, and we’re constantly optimizing the security of our products and services.
Mobile devices play such an important role in our lives that it’s only natural that we want to hold onto them longer. That’s why, thanks to the latest technological advancements, we’re committing to securing Galaxy devices for even longer, so that everything that should be protected stays protected.
If you're experiencing unusual behavior on Samsung mobiles, tablets, or wearables, you can send us an error report or ask us a question in the Samsung Members app. This allows us to take a closer look at what is happening. The data is anonymized and only held for the duration of the investigation. Find out more about how to send an error report here:
To fix security policy prevents use of camera, you may follow the below:
Tryreseting the Camera settings. This resets all Camera settings to factory defaults, which could potentially fix a deeper software issue within the Camera app.
Open Settings and tap Apps. Then, tap Camera -> Camera Settings -> Reset Settings.
For more assistance and guidance, you may contact us via our online Samsung Customer Care support channels below.
