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Original topic:

In Samsung reminders: did Bixby say it couldn't find that place in your account?

(Topic created on: 01-08-2023 08:37 PM)
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EllisKai
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Rephrase your sentence.

In my case, I've saved a location then called it "the location". so when I want to be reminded about something when I arrive there, I usually would just press the side key of my phone (or say oi Bixby) and say "remind me about this when I get to the location" but today, Bixby would always say "I couldn't find that place in your account so I've saved the reminder without it..." I tried the same thing probably 7 times more and deleted the reminders it created. I've smashed my phone screen on to the edge of the wooden cabinet out of frustration while it's charging and now I'm waiting for it to explode - the phones hot even when my room temp's like a fridge. then I thought maybe it's the same as the Bixby quick commands that I have to rephrase almost after every software update dmmit. so this time, I tried "when I get to the location, remind me about this" and guess what? it worked. wow this tech feels like dum sometimes. Well nothing is prefect I guess and I could just use the touch screen like the old peeps I just thought Bixby's supposed to take that task off. I hope it can improve. what's machine learning for? stalking and ads? 
1 Comment
TeamGalaxyRene
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EllisKai,

Sorry to hear that, about your experience with your Samsung Galaxy phone having issues with Bixby command and we apologize for the inconvenience it caused you.

We appreciate your feedback, suggestions and appreciate the time and effort you put in to share your valuable comments.

 

You can submit an error report through Samsung Members app as follows:

 

Step 1. Long press Samsung Members icon on Apps screen and tap Error reports.

Step 2. Tap OK on agreement popup to send system log data.

Step 3. Select Symptom category "Application".

Step 4. Describe the problem in details and SEND.

How to submit an error report on Samsung Members app? | Samsung PH

 

For more assistance, you may contact us on our online Samsung support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

 
Or contact our Samsung direct hotline numbers below.
 
#GALAXY or #425299 [Mobile Phones & Tablets]
Available 24/7
 
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
842 221 11 [All Product, Landline]
Daily (8:00am to 8:00pm)

 

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