Multimedia messages/RCS

[Qin5]

Hello!

I'd like to ask for help, since it's already been a problem to me for a year. This may sound like a dumb question for others but I can't send mms/rcs using the Samsung messages app, only sms. I don't encounter any trouble when I'm using the Google messages app. The only reason why I'm persistent on fixing this issue is because I like the interface of the samsung messages app. TYIA!!

[Qin5]

In addition, these settings are also activated

[jaymonts]

Have you turned on rich communications in settings app?

[Qin5]

yes

[jaymonts]

Did you just turn it on or was it off when you first saw it? After turning it on, restart your phone 😀

[Jowenamari]

Hi. You can also check if the Rich Communications on the Settings app is also on? Like this one

[fruit_user]

Try this,
- Clear data of messages app (doesn't delete your messages)
- Turn off wifi and open your data connection
- Try setting up the chat features again
- Don't close the app for 5 mins as its trying to verify your mobile number
- Close the app, remove it from recents list, then open again
This works for me.

[Qin5]

how to set up the chat features

[TeamGalaxyBianx]

Hi Qin5! Have you tried what your co-Members recommended? Please do let us know so we can help you better! 😊