Solved: NOTE 10+ 5G n976n

rymer420 · ‎09-21-2022

Im here in PH is there anyway I can activate my 5G here. I have dito SIM 5g supported. Is it blocked?? Is there anyway to fix this.

jamesrred · ‎09-21-2022

Most of South Korea's 5G phones use a different band of either 4G or 5G, and our country uses a different frequency too, thus, carrier aggregation and even 5G will not work here when importing devices coming from there. You'll be either stuck with LTE or 4G, but getting the + or 5G ain't attainable unless the Philippines will use or add those same frequencies the South Korea telecoms uses.

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SamsungRightCare · ‎09-22-2022

Hello rymer420,

We care and we are to help. You may bring your device to the nearest Samsung Authorized Service Center.

https://www.samsung.com/ph/support/service-center/

and/or contact us on the below online Samsung Support channels and Direct hotline numbers.

https://www.samsung.com/ph/support/contact/#onlinesupport

https://samsung-livechat.sprinklr.com/seao/ph/index.html

#GALAXY or #425299 [Mobile Phones & Tablets]

Available 24/7

1-800-10-7267864 [All Product, Toll Free, PLDT]

1-800-8-7267864 [All Product, Toll Free, Globe]

84222111 [All Product, Landline]

Daily (8:00AM to 8:00PM)

Looking forward to enhancing your Samsung Galaxy experience.

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SamsungRightCare · ‎09-22-2022

Hello rymer420,

You can request to have your device unlock at Samsung Authorized Service Center. Then, your Samsung Galaxy device may or can access 5G connectivity.

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ProCo · ‎09-21-2022

Thank you, rymer420, 5G signal available anywhere here in The Philippines. You may follow this simple steps.
Step 1: Download the DITO app · Step 2: Insert the DITO SIM · Step 3: Turn on VoLTE · Step 4: Change APN Settings · Step 5: Log in to the DITO app ...

rymer420 · ‎09-21-2022

This is all in dito app?

ProCo · ‎09-21-2022

Yes, rymer420.

rymer420 · ‎09-21-2022

Btw i have a korean variant note 10 plus

ProCo · ‎09-21-2022

You're using one of the flagship device of Samsung. Is your device open to any country. Some devices coming outside of The Philippines there are not capable to countries signal frequency.

rymer420 · ‎09-21-2022

Well i have lte i just cant connect to 5g already fixed the settings.

butete · ‎09-21-2022

dito user here, yes 5g oy available on specific areaa but the lte connection should be sufficient

Screenshot_20220922-064617_Samsung Members_1000000399_1663800398.jpg

jamesrred · ‎09-21-2022

Most of South Korea's 5G phones use a different band of either 4G or 5G, and our country uses a different frequency too, thus, carrier aggregation and even 5G will not work here when importing devices coming from there. You'll be either stuck with LTE or 4G, but getting the + or 5G ain't attainable unless the Philippines will use or add those same frequencies the South Korea telecoms uses.

rymer420 · ‎09-22-2022

So this basically means. I could access 5g but not right now here in ph?

Original topic:

NOTE 10+ 5G n976n

3 Solutions