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Original topic:

(one ui core 5.1)

(Topic created on: 06-11-2023 10:03 AM)
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SAIC
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Just noticed that they finally fixed the delay navigation gesture pop up, next. Apps sometimes now crashing, one ui just crashed. And galaxy member crashed. Oh yeh, the "One ui" while updating looks cool and simplified 
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TeamGalaxyRene
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Hello there! SpaceHasTaken,

Thanks for sharing your feedbacks and experience with the recent updates on your Samsung Galaxy phone having crash issues. I feel and understand why you are worried for a device that you've take care so much, expecting it to be better after an updates. If my device is facing similar experience, I will be bothered too.

You may submit an error report through the Samsung Members app as follows:

Step 1. Long press Samsung Members icon on Apps screen and tap Error reports.

Step 2. Tap OK on agreement popup to send system log data.

Step 3. Select Symptom category "Settings/System".

Step 4. Describe the problem in details and SEND.

 

How to submit an error report on Samsung Members app? | Samsung PH

 

Should you need further assistance and guidance, you may contact us via our online Samsung Customer Care support channels below.

 

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

 
Or our Samsung Customer Care direct hotline numbers below.
 
#GALAXY or #425299 [Mobile Phones & Tablets]
Available 24/7
 
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
842 221 11 [All Product, Landline]
Daily (8:00am to 8:00pm)
 
Be sure to click "ACCEPT AS SOLUTION" when you find our answers helpful to you.
 
Stay safe and have a nice day ahead! Thanks for contacting Samsung.