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06-11-2023 10:03 AM (Last edited 06-11-2023 10:30 AM ) in
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06-11-2023 07:23 PM in
OthersHello there! SpaceHasTaken,
Thanks for sharing your feedbacks and experience with the recent updates on your Samsung Galaxy phone having crash issues. I feel and understand why you are worried for a device that you've take care so much, expecting it to be better after an updates. If my device is facing similar experience, I will be bothered too.
You may submit an error report through the Samsung Members app as follows:
Step 1. Long press Samsung Members icon on Apps screen and tap Error reports.
Step 2. Tap OK on agreement popup to send system log data.
Step 3. Select Symptom category "Settings/System".
Step 4. Describe the problem in details and SEND.
How to submit an error report on Samsung Members app? | Samsung PH
Should you need further assistance and guidance, you may contact us via our online Samsung Customer Care support channels below.
https://samsung-livechat.sprinklr.com/seao/ph/index.html
