Samsung A13 edge panel is missing

[Iannie]

So I recently updated my phone on January 27, 2023 and I noticed that my edge panel is missing but when I was trying to activate it, I couldn't find the "edge panel" on the display setting. I tried searching it on the setting but unfortunately it just said that no result found. Can someone please help me with this problem? I tried every tips but it didn't work. 🥲

[TeamGalaxyRene]

Hello Iannie,

Sorry to hear that, about your experience with the recent updates on your Samsung Galaxy A13 having issues of missing Edge panel and we apologize for the inconvenience it caused you.

Before you try out the recommendations below, be sure to check if your device's software and related apps are updated to the latest version. To update your mobile device's software, follow these steps:

Step 1. Go to Settings > Software update.

Step 2. Tap on Download and install.

Step 3. Follow the on-screen instructions.

Step 4. Reset your device.

Submit an error report through Samsung Members app as follows:

Step 1. Long press Samsung Members icon on Apps screen and tap Error reports.

Step 2. Tap OK on agreement popup to send system log data.

Step 3. Select Symptom category "Settings/System".

Step 4. Describe the problem in details and SEND.

How to submit an error report on Samsung Members app? | Samsung PH

For more assistance and guidance, you may contact us on our online Samsung Customer Care support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

https://www.samsung.com/ph/support/contact/#onlinesupport  

Or our Samsung Customer Care direct hotline numbers below.

#GALAXY or #425299 [Mobile Phones & Tablets]

Available 24/7

1-800-10-7267864 [All Product, Toll Free, PLDT]

1-800-8-7267864 [All Product, Toll Free, Globe]

842 221 11 [All Product, Landline]

Daily (8:00am to 8:00pm)

[MaxVerrechia]

Hello, I'm just wondering why samsung galaxy a13 4g doesn't have and edge panel setting? Me personalty would love to have one. Please take this into consideration as I'd love to have one. If you do, could you please reply to this comment I've made?

Thanks,