cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Samsung Keyboard Theme Kept Changing to Default After Update

(Topic created on: 08-25-2023 02:21 AM)
6437 Views
Maoskie
Active Level 2
Options
Others
It's getting really frustrating how much I have to change keyboards to get the keyboard theme to work again.
What's going on?
34 Comments
TeamGalaxyRene
Moderator
Moderator
Options
Others

Hello Maoskie,

Thanks for letting us know here your experience after the recent updates on your beloved Samsung Galaxy device having issues with the Samsung Keyboard Theme that kept changing to default. I feel and understand why you are frustrated for a device that you've take care so much expecting it to perform better after an update. If my device is facing similar experience, I will be frustrated too.

Before you try out the below recommendations as to your solution, be sure to check if your device's software is updated with the latest version. Please check how to update your mobile device's software in the following order.

 

Step 1. Go to Settings > Software update.

Step 2. Tap on Download and install

Step 3. Follow the on-screen instructions.

 

If that doesn't solve the issue, you may submit an error report through the Samsung Members app as follows:

 

Step 1. Launch the Samsung Members app, and then tap the Support icon for more options.

Step 2. Scroll and select Error reports.

Step 3. Choose a category of your concern. Select "Settings/System".

Step 4. Choose the frequency of the issue you are experiencing. Enter issue details or attach a video or screenshot. Then press Send icons to complete the report.

 

https://www.samsung.com/ph/support/mobile-devices/how-to-submit-an-error-on-samsung-members/ 

 

Should you need further assistance and guidance, you may contact us via our  Samsung Customer Care support channels below.

 
#GALAXY or #425299 [Mobile Phones & Tablets]
Available 24/7
 
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
842 221 11 [All Product, Landline]
Daily (8:00am to 8:00pm)
 
Be sure to click "ACCEPT AS SOLUTION" when you find our answers helpful to you.
 
Stay safe and have a nice day ahead! Thanks for contacting Samsung.

 

0 Likes
Maoskie
Active Level 2
Others
My software just updated yesterday and it's starting then that this happened.
Yummmm
Beginner Level 3
Others
My z flip 4 is doing this now after updating to latest version and its annoying
Maoskie
Active Level 2
Others
Ikr?! It's so frustrating that you have to change keyboards to apply the keyboard theme!
Yummmm
Beginner Level 3
Others
And the bug is persistent. Its really annoying you have to reapply the theme again and again
Others

Same problem! Hope this gets fixed soon

Maoskie
Active Level 2
Others
Need answers and fix for this...it's seriously getting on my nerves
Maoskie
Active Level 2
Others
The keyboard theme changes every time we fold the phone, but if we keep it open it stays the same
CatStrawberryX3
Beginner Level 5
Others

I have tried so many different things and noting is working. I hope it get fixed soon