Screen Discoloration - Green Tint / Yellow Tint

[Gelotissimoz]

Any update?

Link: Facebook.com/146941488726138/posts/pfbid0KXtQ1xF5wXercp1rLFdN1SZfGu4o2mz4eaKiLa6uUaGRPDKHnhtBEigynvwGxSStl/?sfnsn=mo

[TeamGalaxyRene]

Hello Gelotissimoz,

Thanks for your inquiry about your Samsung Galaxy device having screen discoloration.

You may check out below answers.

Samsung's adaptive super AMOLED screen optimizes the color range, saturation, and sharpness of the picture depending on what you're watching or doing. You also have the ability to customize the color settings to match your preferences.

Before you try out the below recommendations as to your solution, be sure to check if your device's software is updated with the latest version. Please check how to update your mobile device's software in the following order.

Step 1. Go to Settings > Software update.

Step 2. Tap on Download and install. 

Step 3. Follow the on-screen instructions.

When you lower the screen brightness on a dark screen (such as Dark mode), the screen color looks green (green stains, greenish) or purple. This phenomenon isn’t a device defect.

AMOLED is a display using self-lighting of each pixel and has characteristic that allows seeing very dark areas that LCD cannot express.

Thus, due to fine current differences of each pixel in extremely low brightness (luminance) areas (such as black or very dark screen), the degree of differences may vary but some areas of the AMOLED display may show differences in brightness. This is a typical characteristic of AMOLED display. Due to the fine characteristics difference of the semiconductors elements that make up AMOLED display, the brightness may vary slightly depending on the device, and it does not affect to the device performance.

To reduce the phenomenon, follow the steps below.

Change the display mode to ‘Light’ mode.

Step 1. Tap the Settings app.

Step 2. Tap Display.

Step 3. Select Light.

 Adjust Brightness.

Choose a new display setting on your device if the screen is too intense for your liking. Or, you can turn up the brightness if it's too dark or difficult to see.  

Step 1. Select the Settings app.

Step 2. Tap Display.

Step 3. Adjust the Brightness.

Note: Device screenshots and menus may vary depending on the device model and software version.

https://www.samsung.com/ph/support/mobile-devices/green-tint-on-screen/ 

https://r1.community.samsung.com/t5/ask-sam/green-tint-on-your-phone-here-s-why-samsung-customer-ser... 

For more assistance, you may contact us on our online Samsung support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

https://www.samsung.com/ph/support/contact/#onlinesupport  

Or Contact our Samsung direct hotline numbers below.

#GALAXY or #425299 [Mobile Phones & Tablets]

Available 24/7

1-800-10-7267864 [All Product, Toll Free, PLDT]

1-800-8-7267864 [All Product, Toll Free, Globe]

842-22111 [All Product, Landline]

Daily (8:00 AM to 8:00 PM)

If the problem persists, immediately bring your device to nearest Samsung Authorized Service Center.

https://www.samsung.com/ph/support/service-center/

Hope this content is helpful and your problem gets solved.

Make sure to click the ACCEPT AS SOLUTION button in your subsequent response if we have satisfied your inquiry.