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Original topic:

Screen display glitch

(Topic created on: 08-15-2022 08:58 PM)
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drkathy
Active Level 1
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Hi, after the July 2022 security patch, my screen started to have a greenish tint then turns back to its original color, however after a few days, said tint stayed on my screen. Both bluelight filter and adaptive brightness is off, tried to update all my apps, tried the "hard reset", tried "wipe cache partition" and "repair apps" on the boot menu, tried "safe mode", waited and installed the August security patch, but my screen won't return to its original color. Help?

1 Solution


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Solution
jamesrred
Expert Level 1
Others
This might be a hardware issue. You may have your phone checked at the nearest Service Center near you, or call the hotline #GALAXY to voice out your concerns.

https://www.samsung.com/ph/support/service-center/

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8 Comments
Solution
jamesrred
Expert Level 1
Others
This might be a hardware issue. You may have your phone checked at the nearest Service Center near you, or call the hotline #GALAXY to voice out your concerns.

https://www.samsung.com/ph/support/service-center/
drkathy
Active Level 1
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thank you
butete
Expert Level 5
Others
goto nearest authorized samsung service center, maximize the warranty
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drkathy
Active Level 1
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i bought the phone last aug 2020 so i guess my warranty has already expired
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butete
Expert Level 5
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still report it to the hotline and they can provide support and options
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Khaled75
Expert Level 5
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Bring it to a Samsung Service Center to have it checked. Or call the hotline #GALAXY. Hotline: #425299
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drkathy
Active Level 1
Others
is this the remote support?
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Khaled75
Expert Level 5
Others
Yes.
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