Why samsung automatically delete my photos in gallery?

[Jiyeelllll]

WHYYYY??????

[TeamGalaxyRene]

Hello Jiyeelllll,

Sorry to hear that, about your experience on your Samsung Galaxy device having issues with deleted photos in gallery and we apologize for the inconvenience it caused you.

Deleted photos from Samsung Cloud are only kept in the trash folder for 15 days.

You can recover deleted Photos from Samsung Cloud as follows:

Go to Settings > Accounts and backup > Samsung Cloud > Gallery > Trash

For more assistance, you may contact us on our online Samsung support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

https://www.samsung.com/ph/support/contact/#onlinesupport  

Or contact our Samsung direct hotline numbers below.

#GALAXY or #425299 [Mobile Phones & Tablets]

Available 24/7

1-800-10-7267864 [All Product, Toll Free, PLDT]

1-800-8-7267864 [All Product, Toll Free, Globe]

842 221 11 [All Product, Landline]

Daily (8:00am to 8:00pm)