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Original topic:

Will my charger brick be damaged if I accidentally drop it on the floor?

(Topic created on: 01-11-2023 10:44 PM)
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leemao5
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Soo yeah, from the title above I accidentally dropped my charger head/brick down the floor while I was sitting down so it was maybe half a foot drop, but today is only once that I dropped it, will it be damaged or something? I mean I only dropped it once today...
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TeamGalaxyRene
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Hello leemao5,

Thanks for reaching out to us here, to inquire about your charger adapter which was accidentally dropped on the floor. Really understand your feeling right now, worried that the accidental drop will cause interference on the battery and might cause internal shock or damage to your Samsung Galaxy device on your next use.

The answer is No. Unless there's a noticeable crack, looseness and changes in its charging operation, then we highly advise not to use it anymore and buy a new one

 

For more help and assistance, you may contact us on our online Samsung support channels below.

 

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

 
Or contact our Samsung direct hotline numbers below.
 
#GALAXY or #425299 [Mobile Phones & Tablets]
Available 24/7
 
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
842 221 11 [All Product, Landline]
Daily (8:00am to 8:00pm)
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