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Original topic:

Any idea how to fix screen constantly freezing?

(Topic created on: 11-05-2019 07:27 AM)
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DSB55
Active Level 3
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Screen freezes and have to constantly restart phone S10
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6 REPLIES 6
Ayounes
Active Level 2
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it happen with me once I start using the beta version but I restart my phone and didnt happen again .I guess. they need to look for that
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DSB55
Active Level 3
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I even cleared the cache partition and it still freezes up and the only way to get it to work is restart the phone.
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IdrisJr
Beginner Level 2
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I have the same problem. Restarting is the only way it works.
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SamsungUSABetaTeam
Community Manager
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Thank you for your feedback. If you have not already raised an error report for this issue, please send us an error report with screenshots from One UI Beta App (Beta Feedback -> Send feedback-> Error Reports -> "Select Category" -> Input frequency and Description" -> Send (Top Right Icon). We appreciate your help for supporting beta program.

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Todguy
Active Level 2
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I had this problem too and still have it. I have an easier solution. it has to do with the gesture nav bar. so hopefully you can at least swipe down the notification menu. if you can't your back to restarting. if you can select settings and go to display and change the navigation bar settings to navigation buttons and back to gestures and you should be fixed till it happens again.

yes I have submitted an error report for the admins...

good luck and hope it helps
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DSB55
Active Level 3
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thank you
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