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Original topic:

anyone else not able to connect to windows laptop via USB?

(Topic created on: 10-28-2019 06:50 AM)
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jaygreywolf
Beginner Level 2
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‎10-28-2019 06:50 AM in 

Questions
After taking the beta yesterday  my phone will take a charge from a laptop but won't be recognized by smart switch or file transfer.
Anyone else having this issue?
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2 REPLIES 2
Tel864
Active Level 8
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‎10-28-2019 12:09 PM (Last edited ‎10-28-2019 12:10 PM ) in 

Questions
When you plug it in do you go to notifications and choose file transfer rather than charge only?
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SamsungUSABetaTeam
Community Manager
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‎10-28-2019 02:02 PM in 

Questions

Thank you for your feedback. If you have not already raised an error report for this issue, please send us an error report with screenshots from One UI Beta App (Beta Feedback -> Send feedback-> Error Reports -> "Select Category" -> Input frequency and Description" -> Send (Top Right Icon). We appreciate your help for supporting beta program.

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