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Original topic:

apps are crashing

(Topic created on: 10-15-2019 06:35 PM)
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GuriBajwa
Beginner Level 2
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‎10-15-2019 06:35 PM in 

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image


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5 REPLIES 5
Arithe_Ferrari
Active Level 8
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‎10-15-2019 06:37 PM in 

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try wiping the cache or reset the app
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JJack6
Beginner Level 2
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‎10-15-2019 06:38 PM in 

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turn it off in setting the message will go away
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milkmaker
Active Level 4
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‎10-15-2019 06:48 PM in 

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Also report it on the feedback
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LalisaManoban
Active Level 4
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‎10-15-2019 07:14 PM (Last edited ‎10-15-2019 07:14 PM ) in 

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toggle this option in the advanced features setting. I left it on after I turned it off and it fixed the problem
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SamsungUSABetaTeam
Community Manager
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‎10-22-2019 12:46 PM in 

Questions

Please wipe cache partition using steps below.

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  3. When the Android logo displays, release all three keys.
  4. An 'Installing system update' message will show for 30 - 60 seconds before the Android system recovery menu options appear.
  5. Press the Volume down key several times to highlight wipe cache partition.
  6. Press Power key to select.
  7. Press the Volume down key to highlight yes, them and press the Power key to select.
  8. When the wipe cache partition is complete, Reboot system now is highlighted.
  9. Press the Power key to restart the device.

If issue persists, please send us an error report with screenshots from One UI Beta App (Beta Feedback -> Send feedback-> Error Reports -> "Select Category" -> Input frequency and Description" -> Send (Top Right Icon). We appreciate your help for supporting beta program.

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