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Original topic:

Back up

(Topic created on: 11-15-2019 05:57 AM)
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Jones6503
Active Level 3
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So I'm attempting to back up my phone like it recommends when the update is done and my messages keep getting hung up at about 88%. I've tried on data and Wifi, definitely not a connection issue. I just joined the Beta yesterday and backed up just fine, this is definitely related to the new update. Any ideas?
3 REPLIES 3
Jones6503
Active Level 3
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Up to 97% now maybe each time it will get further?
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Jones6503
Active Level 3
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Update: 5th times the charm!
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SamsungUSABetaTeam
Community Manager
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Please try clearing the system cache and rebooting your device.

If issue persists, please send us an error report with screenshots from One UI Beta App (Beta Feedback -> Send feedback-> Error Reports -> "Select Category" -> Input frequency and Description" -> Send (Top Right Icon). We appreciate your help for supporting beta program.

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