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Original topic:

Cannot move data to SD card

(Topic created on: 11-03-2019 09:44 AM)
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JustPassin
Active Level 1
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No option to move pictures/videos to the SD card after installing the latest beta update in photos app. 

 I've reseated card, restarted, wiped cache, reformatted the card also. 

 The phone recognizes the card, I just don't have a option to move data to the SD card in photos app.

Anyone experiencing this? 
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8 REPLIES 8
Anonymous
Not applicable
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did you try moving the files with the my files app?
JustPassin
Active Level 1
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How? When I go into my files>internal storage>movies folder>select movie>click 3 dots> only gives option to move to secure folder
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tragion
Active Level 3
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I've had no problems moving them to SD through the gallery. Just have to select them and create a folder on the SD card when prompted
JustPassin
Active Level 1
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Thanks. Gallery works. Not sure why Google photos and my files stopped working abruptly.
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tragion
Active Level 3
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One Pic selected. Move to album. Create album. Select SD storage
Anonymous
Not applicable
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you're using Google photos. use the Samsung gallery or my files app.
JustPassin
Active Level 1
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Thanks. Gallery works. Not sure why Google photos and my files stopped abruptly.
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SamsungUSABetaTeam
Community Manager
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Thank you for your post. We appreciate your contribution to the Beta community.

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