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Original topic:

charging

(Topic created on: 11-01-2019 11:51 PM)
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nickname1111
Active Level 3
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Questions
my normally fast charging cables  now charge slowly
7 REPLIES 7
xExitx
Active Level 3
Questions
I thought I was going crazy! Definitely experiencing the same issue. Also it seems that the temperature has been lowered to decrease the charging speed as many times now I see slow charging because of the temperature of my phone but the temperature doesn't feel any different to me physically.
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lilshortguy07
Active Level 3
Questions
I am having the same issue. Now when I charge my phone, it gets extremely hot. CPU goes to almost 120F and phone is constantly reading over 100F. Cleared Cache and still the same. Factory reset as well and still the same. At this point I'm not sure if it's a phone issue or software issue.
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Tel864
Active Level 8
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Mine charges normally without overheating but I've seen others report that problem. I'd send a feedback on the main page with a system log.
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Yakimuro
Active Level 5
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I haven't had any year issues, but the Samsung Members app occasionally reports one if my car chargers as weak charging even though it charges normally.
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Renergy
Beginner Level 2
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Perhaps Fast Charging is disabled in your settings?

Try double checking in Settings > Device Care > Battery to see if it's enabled or disabled.
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xExitx
Active Level 3
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Nope. That was the first thing I looked for. they clearly changed something or a very weird bug.
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SamsungUSABetaTeam
Community Manager
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Please try clearing the system cache and rebooting your device.

If issue persists, please send us an error report with screenshots from One UI Beta App (Beta Feedback -> Send feedback-> Error Reports -> "Select Category" -> Input frequency and Description" -> Send (Top Right Icon). We appreciate your help for supporting beta program.

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