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Original topic:

Dex no longer working after 3rd update

(Topic created on: 11-09-2019 04:15 PM)
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Sliquid
Active Level 7
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So after this last update Dex will start to load on my PC but Dex on the phone says to update the version on my PC but it's already updated to the latest. Anyone else experience this issue?
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5 REPLIES 5
BRoussin
Active Level 1
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Same exact problem here...
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Sigma
Active Level 7
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You need the beta version for it to work from what I've heard
JJW11
Active Level 3
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Unfortunately since you are using a beta version of One UI 2, your stable version on PC is not compatible. Yes it is the latest meta version, but your phone is working on a newer beta software version than your PC is aware of. Check and see if there is a beta version of DeX for PC
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JJW11
Active Level 3
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I checked and on the patch notes, Samsung said that yes you need the beta version of DeX PC for One UI 2 beta 3
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SamsungUSABetaTeam
Community Manager
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Please try clearing the system cache and rebooting your device.

If issue persists, please send us an error report with screenshots from One UI Beta App (Beta Feedback -> Send feedback-> Error Reports -> "Select Category" -> Input frequency and Description" -> Send (Top Right Icon). We appreciate your help for supporting beta program.

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